Terms and Conditions

Last updated: September 20, 2026

These terms govern your use of the Simplify Automation website and services. By using our website or working with us, you agree to them.

Who we are

Simplify Automation is a sole proprietorship based in Colorado, United States. We build customer follow-up, messaging, and automation systems for small businesses. Contact: jadon@helpmesimplify.com.

Our services

We design, build, and maintain automated workflows and messaging systems using third-party software platforms. Scope, pricing, and timelines for any project are agreed in writing before work begins. We do not guarantee any specific business result, revenue figure, or outcome.

Text messaging terms

• Message types: appointment confirmations, follow-up messages, service and account updates, and replies to conversations you started.
• Message frequency: varies based on your interaction with us or our client. We do not send bulk promotional blasts.
• Cost: message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Opt out: reply STOP to any message to stop receiving them. You will get one confirmation message and nothing after that.
• Help: reply HELP or email jadon@helpmesimplify.com.
• Consent: is never a condition of purchase. Consent is collected directly from you and is not bought, rented, or transferred.

Mobile information is never sold or shared with third parties or affiliates for marketing purposes. See our Privacy Policy.

Your responsibilities

If we build a system that sends messages on your behalf, you are responsible for obtaining valid consent from every person you message, for the accuracy of the contact data you provide, and for approving all message content before it is sent. You agree to comply with all applicable laws and carrier rules, including the Telephone Consumer Protection Act and CTIA messaging guidelines, and with any rules set by your own industry or regulator.

Payment

Fees, billing schedule, and any setup costs are agreed in writing before work begins. Recurring fees continue until cancelled. Third-party software costs, such as messaging platforms or CRM subscriptions, are billed by those providers directly to you unless we agree otherwise in writing.

Third-party platforms

Our work depends on third-party software and messaging providers. We are not responsible for outages, pricing changes, policy changes, account suspensions, or discontinued features on those platforms. We will work with you in good faith to find alternatives if a platform we rely on becomes unavailable.

Ownership

You own your data, your contacts, and your accounts. Workflows and systems we build for you are yours to use. Our underlying methods, templates, and reusable components remain ours, and we may use them for other clients.

Cancellation

Either party may end an ongoing engagement with written notice. Fees already paid for completed work are non-refundable unless we have agreed otherwise in writing.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to our services is limited to the amount you paid us in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

Changes to these terms

We may update these terms. The date at the top reflects the most recent version. Continued use of our services after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Colorado, United States.

Contact

Simplify Automation
Colorado, United States
jadon@helpmesimplify.com